Service Department

Today's high technology cars require a large amount of attention, and we have the state of the art facilities to accommodate complications that may arise.  Our fully trained technicians are here to relieve you from the headaches that may come from car problems as well as regularly scheduled maintenance.  Let our professional experts get your car back on the road as quickly as possible.  Our staff will get the parts that you need and your car repaired, in a timely manner without compromising quality.  We understand that automobile maintenance is a serious matter and we are confident in preserving your safety.  Our technicians will meet the high standards of customer service that our clients have come to rely on.

Service Department

Ron Filling Service Manager (410) 818-1053 rfilling@russelautomotive.com Yancy Palacios Customer Relations Manager (410) 788-8400 ypalacios@russelautomotive.com Betsy Cubello Rental Manager (410) 788-8400 x1030 bcubello@russelautomotive.com Vicki Parker Rental Vehicles 410-788-8400 x1030 vparker@rcars.com Robin Yokum Assistant Service Manager (410) 788-8400 ryokum@rcars.com Marvin Bryant Assistant Service Manager (410) 788-8400 mbryant@russelautomotive.com JR Haley Assistant Service Manager (410) 788-8400 jrhaley@russelautomotive.com Scott Holihan Assistant Service Manager 410-788-8400 sholihan@russelautomotive.com Keysha Carter-Boyd Customer Relations Manager (410) 788-8400 kcarter@russelautomotive.com Dan Moses Assistant Service Manager (410) 788-8400 dmoses@russelautomotive.com Bruce Knapik Assistant Service Manager (410) 788-8400 bknapik@russelautomotive.com Dora Norman Assistant Service Manager (410) 788-8400 dnorman@russelautomotive.com